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Concept Claim Solutions News
Concept Claim Solutions News
With the Concept Claims Solutions Franchise you have the opportunity to run a professional, time flexible and lucrative specialist Claims Management Business from home earning a six figure income.
Concept Claim Solutions News
Franchise Information
  • BFA Membership StatusAssociate
  • UK Years Established17 years
  • Current UK Coverage70%
  • Franchisee Support Staff18
  • Personal Investment Req.£15,000
  • Total Startup Cost£32,995
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
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Sarah & Jamie Celebrating 5-Year Renewal

13th February 2025

Sarah & Jamie Celebrating 5-Year Renewal

At the end of 2024, Jamie and Sarah Golding renewed their Franchise Agreement with Concept Claim Solutions for another five years. The couple have recently shared their insights on their journey & the motivations behind their commitment to this successful partnership in a recent review.

Reflecting on their experiences since joining the franchise, Sarah said:

Concept Building Solutions | Insurance Claim Management“As a self-employed married couple with a young family, it is crucial for us to have as much stability and structure as possible. Being part of a franchise provides this stability, along with the freedom to run our own business while maintaining flexibility around childcare.”

Jamie added, “We enjoy having the autonomy of running our own business and being our own bosses, as well as the benefits of being part of a nationwide network. This includes receiving more leads & gaining increased knowledge on how to operate successfully, allowing us to provide the best experience for our customers.”

Jamie and Sarah have many achievements to celebrate!

“We’re particularly proud of starting a business and growing it with increased turnover and profit year after year!” Jamie shared.

Other milestones include negotiating significantly higher settlement offers for clients, expertly managing renovation projects & building a strong social media presence.

It’s not always been easy!

They have occasionally faced challenges in understanding the evolving FCA regulations.

“One of the reasons for renewing is that Concept, as our Principal Firm, assists us in navigating these updates. This ensures that we operate within the FCA’s guidelines & that our customers are treated fairly by their insurance companies” Sarah said.

Community engagement has also been a significant aspect of their business ethos. They plan to continue their charitable efforts by making donations every Christmas & participating in local fundraising events, such as those organised by the Oxford Business Pillar.

“We have supported Peeple, an Oxford charity that helps young families & children with their learning and development. Additionally, we have made donations to the Nasio Trust, which supports orphaned children in Kenya.” Sarah shared.

As Sarah and Jamie look to the future, they have a clear vision for growth:

“We would like to take on more work and eventually expand our company to meet the demands of a larger workload” Jamie explained.

Their strategy involves delivering exceptional service to referral partners, maintain flexibility in their coverage area, and actively exploring additional ways to generate leads within their local community.

As they embark on this next chapter, their focus on stability, charity & strong relationships sets a remarkable precedent for aspiring franchisees. Together with Sarah and Jamie, we look forward to achieving new heights and creating lasting memories in the years to come!

About Concept Claim Solutions:

Concept Claim Solutions is an Insurance Mangement Franchise.

Property damage insurance claims in the UK amount to over £3 billion each year. Every policyholder is entitled to appoint professional representation, such as Concept Claim Solutions, meaning the service is always in high demand.

Concept Claim Solutions are part of the Insurance Solutions Group, who are proven specialists in franchise development and servicing the insurance sector.

If you would like to start making a difference in your local community find out more about Concept Claim Solutions! 

Concept Claim Solutions is Leading the WayConcept Claim Solutions is Leading the Way

20th September 2024

Concept Claim Solutions is taking the insurance claims industry by storm this summer, recently winning two awards!

Concept Claim Solutions Finalist in Three Categories of the Quality Franchise Association (QFA) Virtual Awards.Concept Claim Solutions Finalist in Three Categories of the Quality Franchise Association (QFA) Virtual Awards.

19th June 2024

Concept Claims Solutions has been named a finalist for three awards "Franchisor of the Year," "Best Franchisee Support," and "Best Adaptation to Change".

Concept Claim Solutions Finalist for 'Loss Assessor of the Year' at the British Claims Awards 2024Concept Claim Solutions Finalist for 'Loss Assessor of the Year' at the British Claims Awards 2024

1st June 2024

The awards celebrate the outstanding performance of individuals and organisations in the insurance claims industry.

Concept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual DinnerConcept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual Dinner

26th January 2024

The highly-anticipated event brings together successful business leaders, policymakers, and distinguished thought leaders.

Concept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development ExecutiveConcept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development Executive

10th October 2023

What Our Franchisees Say

I would recommend to anyone who is looking to create a business in the insurance claims and restoration market to take a close look at the Concept franchise – It really worked for me!


I have been with Concept for over six years in which time I have seen my business grow into a substantial organization.Mark Usher South Mersey


Why Choose Us

Concept are the only truly national insurance claims franchise network. This brings the benefits of trading under a well known and respected brand.

Concept provide full training and support so whatever your background and experience we will ensure that you are equipped with the knowledge and assistance you need to make your business a success.

Concept have many business development schemes including Broker Solutions, Agent Solutions and Remedial Solutions all of which give you the opportunity generate additional business for franchise.

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