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Caremark Case Study
Caremark Case Study
Husband and wife team Richard and Emily Magrath are the owners of Caremark in North Down, Ards & Belfast.
Caremark Case Study
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established8 years
  • Current UK Coverage60%
  • Franchisee Support Staff26
  • Personal Investment Req.£36,000
  • Total Startup Cost£39,750 approx
  • Office-based business locationYes
  • Business to consumer servicesYes
  • Franchisee employs staffYes
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Introducing Richard and Emily Magrath from Caremark

Husband and wife team Richard and Emily Magrath are the owners of Caremark (North Down, Ards & Belfast), running a successful domiciliary care service for vulnerable individuals in Belfast as the surrounding areas.

Caremark - Richard and Emily MagrathFranchising was always the right choice for them, but when it came to deciding which franchise to choose, Caremark’s core values are what attracted the couple to the company.

"After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit," recalled Richard.

The Magraths also identified that the care sector is a growing industry, and that there was a real need and opportunity to raise the bar in providing care.

Despite being able to grow their relatively young Caremark franchise into a successful business in such a short time, the couple have ensured that their home life hasn’t suffered as a result.

"Family is very important to us, and we put a great emphasis on spending time together," the pair commented. "It’s very full on, but we are very happy to put the hours in to see our business grow and be successful."

The pair were recently awarded the Caremark Regional Award for the North West 2013, celebrating their quality care, excellent client reviews and fast growth.

"We want to become, not only the care provider of choice, but also the employer of choice, as we recognise the importance of continuing to value and develop the Caremark team."

If you are interested in running your own Caremark franchise then just click below to find out more

Franchising as a FamilyFranchising as a Family

Emily and Richard Magrath launched their Caremark franchise in 2013.

The Rising Franchisee StarThe Rising Franchisee Star

Raspinder launched his Caremark franchise in his home-town of Gravesend in February 2018.

Taking Control of the FutureTaking Control of the Future

Martin Steyn considered investing in a business in the care industry after researching care packages for his own grandmother.

Making The Change To CareMaking The Change To Care

Robert Johnston turned his attention and talents to an industry which would satisfy his personal and financial rewards.

One Woman’s Journey from Health Care to Social CareOne Woman’s Journey from Health Care to Social Care

Sharan Dhaliwal launched her Caremark franchise after a career in the NHS, spanning 25 years.

Introducing Colin Evans from CaremarkIntroducing Colin Evans from Caremark

Before buying his Caremark franchise, Colin Evans had a long and successful career in sales and sales management.

Martin Steyn Runs his Caremark franchise in Tunbridge WellsMartin Steyn Runs his Caremark franchise in Tunbridge Wells

A day in the life of Martin Steyn from Caremark in Tunbridge Wells, Tonbridge & Malling.

Sharan Dhaliwal Moved From The NHS To CaremarkSharan Dhaliwal Moved From The NHS To Caremark

Sharan Dhaliwal spent 25 years working for the NHS before becoming a franchisee for Caremark.

Duncan Smith Runs Caremark KirkleesDuncan Smith Runs Caremark Kirklees

Duncan Smith was new to the social care sector when he started his Caremark franchise in Kirklees.

Introducing Andrew Peace & Mark McKenning From Caremark BarnsleyIntroducing Andrew Peace & Mark McKenning From Caremark Barnsley

Friends and former colleagues Andrew Peace and Mark McKenning launched their first Caremark franchise in Barnsley in 2011.

The rewards of franchising with Sue HillsThe rewards of franchising with Sue Hills

Introducing Sue Hills from Caremark Mid-Sussex which she has been running since 2009.

Abhay Shah, Caremark Hillingdon, looks back on first yearAbhay Shah, Caremark Hillingdon, looks back on first year

Abhay Shah hadn't always planned to have a career in care but he looked into the prospect of starting his own business when daily number crunching became monotonous.

Introducing Charles Folkes from Caremark in Redcar and ClevelandIntroducing Charles Folkes from Caremark in Redcar and Cleveland

Caremark's Charles Folkes delivers over 3000 hours of care per week to vulnerable individuals in the Redcar and Cleveland area.

What Our Franchisees Say

After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit.– Richard Magrath, Caremark North Down, Ards & Belfast


Since I joined, Caremark has done everything they promised they would do. The support has always been there and Kevin Lewis has even come out and given me a morale boost when I've needed it.Amarjit Gill, Caremark Redditch & Bromsgrove


I researched various sectors before reaching the decision that domiciliary care offered the sustainability and a straightforward business model which allowed for positive cashflow and personal reward.– Charles Folkes, Caremark Redcar & Cleveland


Why Choose Us

A strong ratio of 15:1 between franchisees and Regional Support Managers

CEO and founder of Caremark Kevin Lewis has over 25 years of experience in the UK home care sector


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